Help centre
Frequently asked questions
Answers to the things we get asked most.
Help centre
Everything about ordering, delivery, sizing and returns. Still stuck? We answer messages within one working day.
Orders
How long does delivery take?
Orders are dispatched within 1-2 working days. Main centres usually arrive in 2-3 working days, outlying areas in 3-5.
Can I change or cancel my order?
Message us as soon as you can. If it has not been dispatched yet we will change or cancel it for you.
Do you ship outside South Africa?
Not yet. We are working on it — join the mailing list to hear first.
Sizing & fit
How do your sizes run?
True to size with a relaxed cut. Between sizes? Take the smaller one for a closer fit. Full measurements are on the size guide.
Will it shrink in the wash?
Everything is pre-washed. Wash cold and hang dry and it will keep its shape.
Returns & exchanges
What is your returns policy?
Free returns and exchanges within 7 days of delivery, unworn with tags attached.
How do I start a return?
Email us with your order number and we will send you a return label.
Payment
Which payment methods do you accept?
All major cards, instant EFT and the express wallets shown at checkout.